What would happen if you had a bad experience with a company? Would you leave a review or complain about them online? If you did, why? And what do you think, why does Bluehost have negative reviews?

Bluehost has over 2 million customers worldwide. They offer web hosting services at affordable prices. In addition, they provide 24/7 customer support via phone, email, and live chat.

People often post negative reviews because they want to warn other potential customers about their experiences. This helps them to avoid similar problems in the future.

So, why does Bluehost have negative reviews, let’s find it out.

Why Does Bluehost Have Negative Reviews?

You can’t expect everyone to like everything, especially when you’re paying just $2.95/mo for hosting. If they don’t like something, then they should find another provider. It’s really simple.

If your website is down, contact support immediately. They will fix things in no time at all. You’ll get an email within minutes telling you that they fixed the issue.

Bluehost has great customer support. They are always available via live chat and phone. They respond quickly to emails as well.

They offer 24/7 technical support. You can call them whenever you need help. They even offer toll-free numbers if you want to talk directly to a person.

They offer a 30-day money-back guarantee. This means that if you aren’t satisfied with their services, you can ask for a refund anytime during the first month.

Why Does Bluehost Have Negative Ratings?

I think that most of the bad reviews come from people who haven’t used Bluehost before. When you sign up for a new account, you get a free domain name.

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You can choose any extension (.com, .net, .org, etc.) and register it for free. After that, you pay $12 per year for the rest of your life.

This might seem expensive, but it’s a lot cheaper than buying a .com domain name yourself. Plus, you get a free SSL certificate with every plan. So, it’s actually worth it.

Is Bluehost Legit?

Yes, it is. They have been around since 1999. They’ve been providing web hosting services for over 20 years now. That’s pretty impressive.

I recommend Bluehost to anyone looking for cheap web hosting. Their service is reliable and fast. They also offer great customer support.

You can read this Bluehost Review to find out more.

How Secure is Bluehost?

Bluehost offers the highest security standards on the market. They use 256-bit encryption technology to protect your data. They also offer daily backups so that you never lose anything.

Plus, they offer multiple levels of protection. For example, they offer two different types of firewalls: one for shared servers and one for dedicated servers. The latter is more secure.

The best part is that you can control which users access certain features. You can block specific IP addresses or set permissions for each user.

Bluehost Security Features

The following is a list of the most important security features that you should be aware of when using Bluehost. I have also included some additional information about each feature below.

SSL/TLS encryption

All incoming data from your website is encrypted with SSL/TLS (Secure Socket Layer) technology before it reaches their servers.

This means that all communications between your web browser and the server are protected by strong cryptography.

In addition, this protects against eavesdropping on your traffic by an attacker who has gained access to the network path between your computer and Bluehost’s server.


They provide both a firewall and anti-virus software for your server. These tools allow them to monitor and filter out malicious code from entering your server.

These protections are provided at no extra cost. However, you may wish to install these programs on your own server to further increase its security.


Your site files are backed up automatically once a day. If something goes wrong, you can restore your site from backup within minutes.

You can also schedule automatic backups to occur at regular intervals. This way, you don’t have to worry about losing your content because of a power outage or hardware failure.

Data recovery

If you ever experience a system crash, you can recover your data easily. All of your data is stored on separate hard drives.

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If one drive fails, you can replace it without affecting your existing data.

Email spam filtering

Their servers are configured to prevent unwanted emails from reaching your inbox. Spam filters are built into their mail server software, and they work well.

However, if you want to configure your own email client to send only legitimate emails, you can do so.

IP address blocking

Some people try to hack into websites by sending requests from fake IP addresses. To combat this problem, they block IP addresses that attempt to break into your website.

Incoming connections are blocked based on the IP address of the requestor.

User permission controls

Each user account has its own login page where you enter your username and password.

Each user also has access to his or her own area of the site.

For example, you could create a special section of the site just for your customers. They would then need to log in separately to view this area.

Security patches

As new vulnerabilities are discovered, they issue updates to fix them. These updates are available immediately after they are released.

When a vulnerability is found, they post a notice on their support pages.

File permissions

All files uploaded to your server are given default file permissions. You can change these settings yourself using FTP or another program.

The most common setting is to make sure that only the owner of the file can edit it. This prevents others from changing the contents of the file.

What are the Pros and Cons of Using Bluehost?

The pros are that they offer unlimited disk space, bandwidth, and domains. Their prices are affordable. And, they offer a 30-day satisfaction guarantee.

If you’re thinking of signing up for Bluehost, here’s what you should know:

  • The first month is free to use. You can cancel anytime without any fees.
  • There are no contracts so you can easily cancel your account at any time.
  • You get unlimited disk space and bandwidth.
  • Their servers are located in data centers around the world including the US, Canada, UK, Ireland, France, Germany, Netherlands, Australia, and New Zealand.
  • They offer a 99.9% uptime guarantee.
  • They also offer a free SSL certificate which will help protect your website from hackers.
  • They offer 30 days money-back guarantee.
  • They offer a 100% satisfaction guarantee.
  • They offer a free domain name when you purchase a hosting package.
  • They also give discounts on multiple packages.
  • They offer automatic updates.
  • They offer 1-click installers.
  • They offer a cPanel control panel.
  • They offer PHP 5.3+ and MySQL 4+.

I’ve been using this host for years now. I am very happy with them and I highly recommend them.


  • Easy to use cPanel (control panel).
  • Very good customer support.
  • Good security features.
  • Fast speed.
  • Free domain registration.
  • Free daily backup


  • None for me so far

Overall Rating

10 out of 10



What are some alternatives to Bluehost?

There are many options out there. Some of the better ones include HostGator, Dreamhost, Hostinger, and GreenGeeks. All of them are reliable companies that provide excellent customer support.

Hosting providers are constantly updating their services and adding more features. If you want to learn about other hosts, check out our best web hosting comparison tool.

Video Credit: Bluehost


Overall, Bluehost is a reputable company. They offer quality products and services. Most importantly, they offer great customer service.

You can use their services without having to worry about downtime. They also offer a 30-day refund policy. In addition, they offer different types of accounts so that you can select the best option for your needs.

So, why does Bluehost have negative reviews doesn’t matter as long as you get quality service.

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